Unlock your rental's full potential
From listing optimization to STR VA support and training, we help hosts increase visibility, bookings, and guest experience across every platform.
Client satisfaction
Across every managed listing
LiveWhere we operate
9+ countries5 min
Average guest response time
200+
Listings — guest comms live
300+
Listings — review responses managed
We've optimised 2,000+ listings across India, Dubai, Malta, the UK, Germany, USA, Canada, Australia, Lebanon and more — increasing visibility, boosting occupancy, and driving revenue. We currently handle guest communication for 200+ listings across Sweden, Malta, Dubai and Australia, and manage review responses for 300+ listings across the UK, Dubai, Malta and Sweden — all with 5-star communication ratings.
We provide highly trained virtual ninjas who know how to keep the guests calm and communication smooth.
Every lever pulled to fill your calendar
Start with one service, stack on more as you scale — tap a card to see exactly what's included.
Claim your 2 free optimisations & audit
Most hosts start with one service and expand once the results show up. We'll audit your listings and show you exactly where the upside is — free.
Claim Now →Testimonials
“Prerana optimized my listings and handles all guest messages — her team's guest communication support keeps my response rate at 100%. Thanks to their professionalism, my ratings stay above 4.8 — I couldn't recommend her enough!”
“We run 60 units and growing in Malta and she is a really valuable part of the team. She knows Airbnb and Booking.com by heart, and also channel managers — you can have the best listings and photos, but without organising and optimising them you can't achieve good results.”
“Working with Prerana has transformed my short-term rentals. She optimized my listings on Airbnb and Booking, boosting visibility and bookings.”
“I must recommend OptiList! Not only did they truly create a change in my listing on both Airbnb and Booking, the service and the level of care is truly on another level. I honestly think that having this company by my side is a must in the STR business. Thank you for everything you have done.”
“The team did an excellent job optimizing our Airbnb listings, creating and optimizing our Booking.com listings from scratch, and seamlessly integrating our PMS with both OTAs. They were highly knowledgeable, responsive, reliable, and efficient throughout the entire process, delivering exactly what they promised. A professional team that truly understands the short-term rental industry. Highly recommended!”
“I’ve had a great experience working with OptiList optimising my Airbnb listing. They’ve been incredibly helpful, reliable, and proactive throughout the process, paying close attention to the details that can make a real difference to the performance of a listing.
They took the time to understand the property and what I wanted to achieve, and have helped improve the presentation, wording, and overall optimisation of the listing. Communication has been excellent, and I’ve really appreciated having someone dependable looking after this side of the business.
I’d happily recommend them to other Airbnb hosts or short-term rental owners looking for professional and reliable support with their listings.”
Frequently Asked Questions
General & Onboarding
What exactly is OptiList?
OptiList is an all-in-one short-term rental management and optimization partner. We help hosts and property managers maximize their revenue, streamline their operations, and deliver 5-star guest experiences by handling everything from multi-platform listing management to guest communication and team training.
Do I lose control of my properties if I work with OptiList?
Not at all. You maintain full ownership and ultimate control over your properties. Think of us as your elite backend operations team — we handle the heavy lifting, day-to-day chaos, and optimization, while keeping you entirely in the loop.
Listings & Optimization
Which platforms do you list my properties on?
We distribute and synchronize your listings across all major short-term rental channels, including Airbnb, Booking.com, VRBO, and direct booking websites. We use advanced channel management software to keep pricing, availability, and calendars perfectly synced in real time, eliminating double bookings.
How does your listing optimization work?
Optimization isn't a one-time setup; it's an ongoing strategy. We analyze your local market data to dynamically adjust pricing, rewrite titles and descriptions for maximum SEO visibility, and continuously tweak listing performance to boost search rankings and occupancy rates.
Operations & Guest Experience
How do you handle guest communication?
Our virtual front desk ensures guest inquiries, booking requests, and in-stay messages are answered within minutes. Prompt, professional communication is the secret to locking in 5-star reviews, and we manage it all seamlessly.
How do you coordinate cleanings and maintenance?
We integrate with your local turnover teams. Our team schedules cleanings based on check-out times, tracks completion, and ensures your property is pristine for the next arrival.
What happens if there is a guest dispute or damage?
We act as your first line of defense. Our team is trained in dispute management — we handle uncomfortable situations professionally, mediate with guests, and navigate platform resolution centers (like Airbnb AirCover) to protect your revenue and your property.
Team Training & SOPs
I already have a local team. Can I still use OptiList?
Absolutely! In fact, this is one of our specialties. We don't have to replace your existing team; we make them better. We step in to audit your current workflows, design customized Standard Operating Procedures (SOPs), and train your staff to operate at a flawless, 5-star hospitality standard.
Contact us
Ready to maximize your rental's potential? Get in touch with us today.